The hotel is approximately 55 miles from Kuala Lumpur International Airport. This location is at Jalan Merdeka, within walking distance of A'Famosa, and approximately eight miles from Melaka/Batu Berendam Airport.

Hotel amenities include the fitness center, sauna, two swimming pools, kids' pool with waterslide, tennis and squash courts, mini-golf and game room.

On-site dining is available at Cafe Mahkota (international and local fare), Spices (authentic Asian specialties), Bay Lounge & Terrace (cocktails and snacks), the Balcony (piano bar), Pizza Terrace (oven-baked pizza), Hibiscus Pool Bar, and Dolphin Pool Bar.

The hotel also offers room service. All rooms feature air-conditioning, private bathrooms, hairdryers, coffeemakers, voicemail, and cable TV.